Privacy Policy

Dynamic Internet Consultants CC — Last updated: January 2025

1. Who We Are

info.na is operated by Dynamic Internet Consultants CC (DIC), a close corporation registered in Namibia with principal place of business in Swakopmund, Namibia. Contact: [email protected].

2. What Data We Collect

We collect personal information when you contact us or use our services:

  • Name — when you submit a contact form or apply for services
  • Email address — for service communication and billing
  • Phone number — for WhatsApp or voice support
  • Business name and address — required for domain registration with NA-NIC
  • Payment information — processed securely through our payment providers; we do not store card numbers

3. How We Use Your Data

We use your information only to provide and improve our services:

  • Register and manage your domain names with NA-NIC
  • Provision and maintain hosting and email accounts
  • Send service notifications, renewal reminders, and invoices
  • Respond to support requests
  • Comply with Namibian legal obligations

4. We Do Not Sell Your Data

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is yours. We share it only with NA-NIC (as required for domain registration) and our payment processor.

5. Cookies and Analytics

info.na uses Cloudflare Web Analytics to understand how visitors use the site. This is a privacy-first analytics tool that does not use tracking cookies and does not build profiles of individual visitors. No personal data is collected through our analytics.

6. Data Retention

We retain client records for as long as you are an active client and for a minimum of 5 years after the last service, as required for accounting purposes under Namibian law. Domain registration records are retained as required by NA-NIC policy.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us, where consistent with our legal obligations. To exercise these rights, contact us at [email protected].

8. Contact

Questions about this policy: [email protected]
Dynamic Internet Consultants CC, Swakopmund, Namibia.